Tipping on Online Orders – Another Solution

This project was for the same client as the previous tipping solution; as the project evolved, certain issues arose from the previous solution that were undesirable. As with the first solution, the main challenge for this project is that Micros RES 5.5 does not transfer service charges. When orders come in via the PosResApi (common […]

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Desktop Client to Access and Rotate Exchange Passwords

For this project, we were looking for ways to give General Managers access to their store’s email account on their mobile devices. The issue with that is that we use a single sign on system, and they don’t typically see their own passwords. So, to accomplish this, we had to create and modify a couple of […]

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Tipping on Online Orders

This project was for a client on contract, so I’m not able to share source code or specific details, but the problem is one that any company running Micros RES could potentially encounter: applying tips to specific employees from online orders. For most systems, online ordering solutions use the Micros RES API, which provides easy […]

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Automatic Indirect Tipping

Indirect Tipping, a fairly common practice in the casual dining sector, is essentially tips being transferred from a server to other support staff in the front of house (hosts and bussers for instance). Think of it as tip sharing. We had designed a system to accomplish this automatically years ago, but it had several bugs and […]

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Creating a Library for Common Micros ISL Functions

If you’re unfamiliar with it, Micros RES uses its own scripting language, called ISL (Integrated Scripting Language), to create what are called SIMs (System Interface Modules). Essentially, these SIMs are used to modify or add functionality; we use them to implement Gift Cards, and for our KDS (Kitchen Display System) solution. The issue we have […]

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Integration of Table Top Ordering

This project was for Ruby Tuesday, and features things that are not public domain, so I do not have any source code on it. In this project we tested the viability of one of the more popular table top ordering devices.  My role was integrating it with our system, which is a custom implementation of […]

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Self Serve Kiosk

This project is one I did recently for Ruby Tuesday, and as such, I don’t have any source code for it (as this is not public domain). In an attempt to better market their Garden Bar, the decision was made to implement a self-serve Kiosk for take out Garden Bar orders. Our current system was […]

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